Returns & Exchanges
At the Official Bethesda Gear Store, we want you to be fully satisfied with your loot. If your apparel or gear doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Check Eligibility
Ensure your items are in original, unworn condition with all tags attached and original packaging intact to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print and Pack
Download your prepaid shipping label, securely pack your items in their original box, and drop the package off at any authorized carrier location.
Receive Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing